At PA-Digital, we strive to provide you with the best digital products and ensure your satisfaction. However, we understand that situations may arise where you need to request a refund or return. Please read our policy below to understand the guidelines and procedures for refund and returns:
Refunds:
- Eligibility for Refunds:
- Refunds are only applicable within 24 hours from the date of purchase.
- To be eligible for a refund, you must provide a valid reason for your request.
- Refunds are not available for digital products that have been accessed, downloaded, or used.
- How to Request a Refund:
- To request a refund, please contact our customer support team at contact@pa-digital.com.
- Provide your order details, including the order number and the product(s) you wish to refund.
- Clearly state the reason for your refund request.
- Refund Processing:
- Once we receive your refund request, our team will review it and assess its eligibility.
- If your request is approved, we will process your refund within 48 hours.
- Refunds will be issued using the original payment method used during the purchase.
Returns:
- Returns and Exchanges:
- Since our products are digital and intangible, physical returns or exchanges are not applicable.
- If you encounter any issues with the product(s) you purchased, please contact our support team for assistance.
- Technical Support:
- We provide comprehensive technical support for our digital products.
- If you are experiencing any difficulties with the product(s), please reach out to our support team for assistance.
- Our dedicated team will work with you to resolve any technical issues and ensure your satisfaction.
Please note that PA-Digital reserves the right to reject refund requests that do not meet the eligibility criteria mentioned above. Additionally, this policy applies solely to purchases made directly through our website.